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Delivery Policy

How your digital download reaches you, how fast, and what to do if it does not.

Last updated: July 29, 2026

Everything is delivered electronically, within minutes. There is no shipping, no waiting, and nothing physical to receive.

What you receive

The Asset Recovery Agent Library: 32 written documents organised into 7 study sections — guides, editable document templates, call scripts, written standard operating procedures and reference material — plus access to a 12-session companion video course at no extra charge.

How and when it arrives

MethodEmail to the address you enter at checkout
TimingNormally within a few minutes of your payment being approved
ContentsYour access details and download instructions
FormatsPDF, Microsoft Word (DOCX) and Excel (XLS/XLSX). Templates are supplied in editable formats.
Shipping costNone. Nothing is posted or couriered.
AvailabilityDownload whenever you like; the files are yours to keep.

What you need

An email address you can access, an internet connection, and software able to open PDF, Word and Excel files. Most computers, tablets and phones handle these formats without additional software.

If it does not arrive

  1. Check your spam or junk folder, and any promotions tab. Automated delivery mail is sometimes filtered there.
  2. Check the address you entered. A typo at checkout is the most common cause.
  3. Contact us. Email support@startmybusiness.us or call (888) 534-4145 with the email address and name used at purchase. We will resend your access details.

If technical problems on our side prevent or unreasonably delay delivery, your exclusive and sole remedy is either replacement or refund of the price paid, as set out in our Refund Policy.

Geographic availability and restrictions

The materials are written for United States surplus and unclaimed-property practice and are sold in US Dollars. They may be purchased and downloaded from anywhere our payment processor accepts payment, but their content is United States specific and may be of limited use elsewhere.

You are responsible for complying with the export, import and other laws that apply where you are. You may not purchase or use the materials if you are located in, or are a resident of, a country or region subject to comprehensive United States trade sanctions, or if you appear on any restricted-party list.

Access, retention and re-download

Download and save your files promptly. We aim to keep access available for a reasonable period, but we do not guarantee indefinite hosting of any particular file. If you lose your copies, contact us and we will help where we reasonably can.

Contact

Start My Business Inc.
1603 Capitol Avenue, Suite 413
Cheyenne, WY 82001
(888) 534-4145
support@startmybusiness.us